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Guarantees and warranties
Description
ABOUT THE COLLECTION
Faithful to the very first Alhambra jewel created in 1968, the Vintage Alhambra creations by VCA’s are distinguished by their unique, timeless elegance. Inspired by the clover leaf, these icons of luck are adorned with a border of golden beads.
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Guarantee
- One-to-one professional sales service.
- The real factory is located in Shuibei District, Shenzhen City, China.
- All products are made of real gold. If you we use fake gold, 2 times compensation.
- Products with diamond setting will all use natural mined diamonds.
- High-quality jewelry is provided, and low-quality jewelry is refused to be produced.
Warranties
- If there is any quality problem within 3 months after receiving the product, we will repair it free of charge, except for personal damage.
- If quality problems are found after receiving the product, the product can be replaced free of charge within 14 calendar days.
- Regular customers want to change to other styles of jewelry but don’t know how to deal with the old jewelry? We also accept gold recycling, please contact your professional sales for specific details.
- Free enlargement or reduction of jewelry size, shipping fee not included.
- Repair damaged jewelry, including cleaning, setting, adding diamonds, etc.
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